PRIVACY POLICY
At Round The World Studios, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By accessing or using our website or services, you agree to the terms of this Privacy Policy.
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1. Information We Collect
a. Personal Information: We may collect personal information such as your name, email address, phone number, postal address, and payment information when you register an account with us, book our services, or communicate with us.
b. Usage Information: We automatically collect information about your usage of our website and services, including your IP address, browser type, operating system, device information, and the pages you visit.
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2. Use of Information
a. Providing Services: We use the information we collect to provide, maintain, and improve our services, including managing bookings, processing payments, and communicating with you.
b. Communication: We may use your contact information to send you promotional emails, newsletters, or updates about our services. You can opt-out of receiving such communications at any time.
c. Analytics: We use analytics tools to analyse trends, track user activities, and gather demographic information to improve the user experience and tailor our services to your preferences.
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3. Disclosure of Information
a. Service Providers: We may share your personal information with third-party service providers who assist us in providing our services, such as payment processors, marketing agencies, and IT service providers. These service providers are obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose.
b. Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or government inquiry.
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4. Data Security
We implement appropriate technical and organisational measures to safeguard your personal information against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
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5. Your Rights
a. Access and Correction: You have the right to access, update, or correct your personal information held by us. You can do so by logging into your account or contacting us directly.
b. Data Portability: You have the right to request a copy of your personal information in a structured, machine-readable format.
c. Deletion: You can request the deletion of your personal information, subject to any legal obligations or legitimate interests we may have in retaining such data.
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6. Children's Privacy
Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.
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7. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. We will notify you of any changes by posting the updated Privacy Policy on our website with the effective date indicated at the top.
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8. Contact Us
If you have any questions, concerns, or complaints about our Privacy Policy or practices, please contact us at:
Round The World Studios info@rtw.studio
40 Constitution Street +44 7879 818 743
Edinburgh, EH6 6RS